The Role Of Managed Cloud Services In Digital Transformation


Siju Vincent [CEO]

Posted: February 15, 2022

• 4 Min Read

Cloud computing is widely considered an essential requirement for companies seeking to achieve digital transformation. However, concerns about security and lack of expertise have made many enterprises skeptical about adopting the cloud. Fortunately, as cloud infrastructure adoption grows across industries, cloud providers are diversifying their range of services and offering full spectrum capabilities beyond a single domain. Managed cloud services have emerged as a popular platform for enterprises to take advantage of the full range of cloud capabilities while entrusting the responsibility of managing the infrastructure to the cloud provider.

What are Managed Cloud Services?

Before kickstarting digital transformation, you must understand what it is and what it offers for your business. Managed cloud services refer to the practice of outsourcing IT tasks and functions to a third-party provider who is responsible for managing and maintaining an organization's cloud infrastructure. Managed cloud services can be fully or partially outsourced, depending on the specific needs of an organization.

Take an example of a car rental service that provides a fully serviced and maintained vehicle. Just like how a managed cloud service takes care of the technical details and maintenance of a cloud platform, a car rental service takes care of the maintenance and servicing of the car, ensuring that it is in good condition and ready to use whenever you need it.

With a car rental service, you don't have to worry about things like oil changes, tire rotations, or engine repairs. Similarly, a managed cloud service provider can offer a range of services, including infrastructure management, application management, data management, security management, and disaster recovery. The provider takes care of all the technical aspects of cloud management, allowing you to focus on the core business functions.

How Managed Cloud Services Drive Business Success

Managed cloud services offer so many benefits to businesses of all sizes. However, businesses that require specialized knowledge on a large scale to solve complex, long-term problems may be particularly well-suited for these services. With managed services, businesses can tap into cloud expertise that can provide ongoing support, proactive monitoring, and regular maintenance to ensure that their IT systems are operating smoothly and efficiently. This can free up internal resources to be more productive, while also providing access to the latest technologies and industry best practices.

Here are some ways managed cloud services can help your organization in the digital transformation journey.

24*7 Support and Monitoring

While it's true that most companies don't have staff working around the clock, partnering with a managed cloud services provider can offer you 24/7 support for your cloud infrastructure. These experts can monitor, manage, and identify issues that arise within your infrastructure, ensuring that your business operations remain uninterrupted. This can enhance customer confidence in your business and enable your team to stay focused on achieving your goals without worrying about infrastructure repairs.

You can also leverage their expertise to promptly address issues before they become critical, and perform regular maintenance tasks such as updates, backups, and security patches. This proactive approach helps to minimize downtime, reduce the risk of data loss or security breaches, and ensure that your IT systems are running smoothly and efficiently. Ultimately, this leads to improved productivity, increased uptime, and better business outcomes.

Disaster Recovery

Managed cloud services offer disaster recovery solutions that ensure business continuity in the event of a catastrophe such as a natural disaster, cyber-attack, or power outage. The provider can back up your organization's data and applications and provide a disaster recovery plan that can be quickly implemented. This is particularly important if yours is an e-commerce business, financial institution, and healthcare organization that completely relies on IT systems to operate the business.

Managed service typically involves a range of disaster recovery options, including data replication, backup and recovery, and failover capabilities. This means that you can continue to serve your customers, operate their systems, and maintain their operations without interruption. You can mitigate the risks associated with data loss or corruption, which can have significant financial and reputational consequences for your businesses.

Enhanced Security

Managed services can provide an extra layer of security for your data, applications, and infrastructure through advanced security measures such as data encryption, firewalls, and intrusion detection and prevention systems. Your organization's cloud infrastructure is always secure as the provider keeps up with the latest security tools, trends, and best practices. They can also take a proactive approach to network security, preventing any incidents before they become significant issues. Additionally, managed cloud service providers protect your data and maintain its confidentiality to ensure that the data stored in the cloud meets regulatory standards. This helps your business avoid legal penalties and costly lawsuits.

Cost Savings

The benefit of substantial cost saving makes it an attractive option for small and medium-sized enterprises that are beginning their digital transformation. Managed cloud services can help organizations save money by eliminating the need for expensive hardware investments and reducing the IT staff needed to manage the cloud infrastructure.

In other words, when your business opts to outsource the infrastructure with a managed platform, you can avoid the costs associated with expanding your physical server capacity or investing in new ones altogether. Additionally, you can also eliminate the expenses related to maintaining and repairing their infrastructure, as well as the need for in-house staff to oversee and operate it. This allows you to allocate your resources to other areas of the business that can generate higher returns.

Scalability and Agility

Today’s enterprise market is highly dynamic, and businesses cannot afford to limit themselves to a single platform, software, or strategy. Instead, they need a flexible and scalable solution to keep up with the growing demands. Managed cloud services help you achieve the scalability and agility needed to keep up with the changing business landscape. This allows you to scale workloads, quickly adopt new technologies, upgrade seamlessly, and pivot if necessary. Moreover, a managed service provider can also offer valuable guidance and business direction by introducing your team to new growth opportunities.

Summing Up

In addition to the multitude of benefits, choosing a managed cloud service provider as your first choice can provide a globally distributed data center through Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS). If your business is prepared to transition to the cloud, our cloud experts are available to collaborate with you to help establish an efficient cloud infrastructure.

Feel free to contact us via email or communicate with our cloud computing specialists to begin the process. Click here to learn how Gsoft can help you make the most of our managed cloud solutions.


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