Managed Services

End-to-end Cloud Solutions Backed by Sophisticated Approaches

Gsoft Cloud Managed Services

Streamline complex cloud operation with our full-spectrum cloud managed services delivered through innovative strategies and solutions. No matter where you are on the cloud journey, we help you manage, deploy, monitor, and support of your infrastructure estate across cloud environments, while providing the agility and flexibility for future growth and transformation—at your pace.

Managed Services

Our Cloud Managed Service Offerings

Holistic Cloud Solutions Powered with Hyperscalers Capabilities

We deliver fully managed services with Gsoft Private Cloud Platform backed by integrated support from global leaders in cloud computing such as AWS and Azure. The goal is to empower our global customers with comprehensive cloud managed services supported by the latest technology and expertise

Cloud Strategy and Planning

Develop a cloud strategy that embraces the Why, How, and What of cloud adoption journey.

Cloud Architecture Design 

Create and implement resilient, scalable, and secure cloud infrastructure that meet your computing needs. 

Infrastructure Management

Manage both technical and operational components of your infrastructure including System, Network and Storage.

Application Management Services 

Provide secure development, maintenance, and operational support for critical business applications. 

Automation and DevOps

Comprehensive solutions and best practices to help businesses quickly and effectively develop and deploy applications in the cloud. 

Cloud Migration 

Securely migrate data, infrastructure and application while ensuring enhanced security and optimized performance.

Security and Compliance 

Comprehensive security solutions, including security assessments, risk management and compliance services to safeguard your businesses' sensitive data. 

Disaster Recovery 

Cloud backup and disaster recovery services to help businesses protect their data in the event of a disaster. 

Support and Maintenance 

Continuous support and maintenance services to ensure uninterrupted operation of your businesses' cloud infrastructure.  

Cloud Managed Service Provider

Gsoft as Your Cloud Managed Service Provider

As a leading Cloud Managed Service Provider, Gsoft offers you unparalleled expertise, strategic guidance, and a wide range of support for your cloud infrastructure – all while ensuring the highest level of business outcomes.

Continuous Innovation

Recommendations for implementing new services to drive innovation within your organization.

Proactive Monitoring

Implement continuous monitoring and take proactive measures to ensure your systems run smoothly.

Collaborations and Integration

Collaborations and Integration with trusted partners to enhance your business capabilities.

24/7 Support

Round-the-clock technical support and exceptional customer service for continued assistance.


Our Approach to Managed Cloud Services

We adhere to a unique blend of expertise, innovation, and proactive support, all aimed at delivering exceptional results for our clients. With our managed cloud services, we can help you automate your cloud management tasks and free up your IT team to focus on other priorities.

1

Onboard

We work closely with your organization to thoroughly scope out the implementation, define roles and responsibilities, and establish a clear project plan, timeline, and methodology. With our comprehensive onboarding approach, you can instantly harness the benefits of our managed cloud service.

2

Operate

Our highly skilled team excels in managing all aspects of infrastructure and operations, encompassing platform applications, systems, security, performance, availability, and capacity management. With a deep understanding of intelligent processes and industry best practices, we ensure the seamless operation and optimization of your cloud environment.

3

Enhance

Gsoft provides comprehensive services and exceptional assistance to enhance your cloud infrastructure and optimize performance throughout your cloud journey. This continuous monitoring, performance tuning, and proactive optimization we help you achieve this. We always strive to improve your infrastructure by leveraging industry best practices and technologies - No matter how complex your system is.

4

Support

Backed by the dedicated support of our expert team available 24/7, we provide immediate assistance, and troubleshooting to resolve any issues that may arise. Our cloud-managed service goes beyond incident response. We have implemented proactive processes to detect and escalate performance incidents, allowing us to address potential issues before they impact your business.

5

Manage

We handle all the responsibilities of your cloud environment on your behalf including resource allocation and security to backups, updates, and compliance. From project initiation and onboarding through the full duration of services, we manage all aspects of your cloud infrastructure and handle all your queries and escalations.

Case Studies of Managed Services

Discover how business of all size have leveraged our managed cloud services to streamline their cloud operations and achieved specific business goals.

CASE STUDY

How Gsoft Helped a Leading CPaaS Company Strengthen its Security Infrastructure

Gsoft's security enhancement solutions enabled a CPaaS company to enhance their overall security....

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CASE STUDY

How Gsoft's Assisted a Healthcare Provider with HIPAA Compliance

Gsoft's comprehensive approach, collaborative efforts, and tailored solutions helped a leading healthcare....

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BEST PRACTICES

Gsoft's Cloud Managed Services Best Practices: Empower Business Agility

Gsoft is committed to delivering outstanding Cloud Managed Services by leveraging proven best practices...

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Benefits of Partnering with the Right Cloud Managed Service Provider

Gsoft as your cloud managed service provider can assist can assist you in delivering faster innovation, flexible operations, and a resilient cloud infrastructure by taking on the responsibilities of managing and maintaining your cloud environment. This allows you to focus on developing new products, services, and processes that drive growth within your organization while leaving the complexities to us.

Robust Security 

24X7 security and risk management support to monitor and manage your cloud infrastructure, safeguarding enterprise data privacy and confidentiality.  

Increased Cost-efficiency 

Save the cost of recruiting and training your own IT staff by leaving your cloud infrastructure management to our cloud experts. 

Efficient Scaling 

On-demand scalability through integration, delivery, and management models that incorporates world-class methods, processes, and tools. 

Complete Data Protection 

Safeguard your data utilizing our intelligent backup and disaster recovery solutions to ensure uninterrupted business operations during the event of disasters. 

Enhanced productivity and Efficiency 

Dedicated cloud expertise that helps to increase productivity and efficiency of your business by enabling your IT team focus on core business tasks.  

Flexible pricing 

Tailoring pricing plans to optimize your cloud infrastructure costs by choosing the most cost-effective one that best fits your budget and requirements. 


Gsoft Insights

Want to learn a wide range of blog topics that covers the best practices and tips essential to your cloud journey? Find out how you can make use of them in your business and harness the full potential of our managed cloud services.

BLOG POST

The Role of Managed Cloud Services in Digital Transformation

Cloud computing is widely considered an essential requirement for companies seeking to achieve digital transformation. However...

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BLOG POST

How Can Proactive Support of Managed IT Services Benefit Small and Mediu...

Challenges are quite common regardless of the business you do, and the nature of these challenges differs from business to business. Just think about if any of the...

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BLOG POST

Why Hybrid Cloud IT Infrastructure is the Future of Managed Services

With data being ubiquitous, cloud adoption has indeed become the new normal for businesses. When it comes to managing data, businesses are often faced with...

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FAQs of Managed Cloud Services

Frequently Asked Questions

Q:

What are cloud managed services?

Cloud Managed Services implies outsourcing management, monitoring, and optimization of cloud-based resources and infrastructure to a third-party service provider. These services are designed to help businesses effectively utilize and maintain their cloud environments while offloading the entire operational burdens associated with managing and supporting cloud infrastructure.

Q:

What responsibilities does a managed service provider undertake?

The role of an MSP is to proactively manage and maintain the IT infrastructure and systems of their clients, typically on a subscription or contract basis. Some of their key responsibilities include:

  • IT Infrastructure Management: Networks, servers, storage systems, and cloud platforms.
  • Network and Security Management: Configuring routers and switches, managing firewalls, intrusion detection, vulnerability assessments, and security patching.
  • Proactive Monitoring and Maintenance: Employ monitoring tools and technologies to keep a close eye on their clients' systems, applications, and network performance.
  • Help Desk and Technical Support: Handle user inquiries, troubleshoot technical issues, and provide guidance and assistance to infrastructure operations.
  • Data Backup and Disaster Recovery: Develop comprehensive disaster recovery plans and perform regular backups, testing, and recovery exercises.
  • Software and Application Management: Software installation, updates, and licensing management.
  • Strategic IT Consulting: Guidance for businesses to align their technology strategies with their overall goals, identify areas for improvement, and recommend innovative.

Q:

How do I choose a managed cloud service provider?

The key factors you must consider before choosing a managed cloud service provider are:

  • Expertise and Experience in managing cloud environments.
  • Evaluate the range of service offerings by the provider.
  • Partnerships or accreditations with major cloud providers.
  • Ability to accommodate and handle your current and future scalability needs.
  • Track record in delivering high-performance and reliable cloud services.
  • Ability to implement robust security measures and compliance standards.
  • Support channels, availability hours, and response times for addressing issues or inquiries.
  • Pricing structure, including upfront costs, ongoing fees, and potential additional charges.

Q:

How do the services of Cloud Managed Service Provider (MSP) and Cloud Service Provider (CSP) differ?

Generally, CSPs offer everything as service (XaaS) model, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). In addition to this, MSPs aids in managing and optimizing their existing cloud infrastructure, which may involve tasks such as monitoring, backups, updates, patching, and troubleshooting.

Q:

When will you need the service of a managed cloud service provider?

You may need the services of a managed cloud service provider when:

  • You don't have the expertise and time to manage your cloud environment.
  • You need assistance with scalability and elasticity.
  • You need help with security and compliance.
  • You need help with disaster recovery and business continuity.

Q:

How can your businesses benefit from utilizing a managed cloud service?

Your business can benefit from managed cloud services in several ways including:

  • Significant cost savings by eliminating the money involved to purchasing hardware, software, and labor.
  • Flexibility to add or remove resources as needed based on your requirement.
  • Reliable data backups even in the event of a disaster.
  • Security best practices including firewalls, intrusion detection systems, and encryption.
  • Assure with various compliance standards and industry regulations, such as HIPAA and PCI DSS.
  • 24/7 support to resolve issues quickly and easily.

Q:

How does the pricing structure work for managed cloud services?

The pricing structure for managed cloud services can vary depending on the provider and the specific services included. Here are some common factors that influence the pricing of managed cloud services:

  • Resource usage
  • Service level and scope
  • Customization and add-on services
  • Contract duration
  • Scalability
  • Data storage and backups
  • Data transfer and egress costs
  • Additional features and tools

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