How Gsoft Enabled a Leading Payment Gateway's Resilient Security

Posted: July 20, 2023

• 4 Min Read

Gsoft's expertise in securing cloud infrastructure and access controls played a vital role in helping a major payment gateway recover from a significant data breach and strengthen its security posture. By partnering with Gsoft, it could protect its sensitive data, preserve its reputation, and maintain the trust of its customers.

Our Client

The client is a major payment gateway, handling billions of dollars in transactions annually. They utilized a cloud-based infrastructure to store and process payment data, which enabled them to scale effectively. However, this dependence made them susceptible to cyberattacks.

In 2019, the client suffered a devastating data breach that affected over 10 million customer accounts. A misconfigured firewall on a cloud server hosted on a prominent public cloud led to a security breach. This misconfiguration enabled the hacker to obtain unauthorized access to the payment gateway's network, compromising sensitive payment data such as credit card numbers and names.

The Challenges

Integration with Existing Systems:
Integrating Gsoft's security solutions with the client's existing systems and applications required careful planning and coordination. Customizations and adjustments were made to ensure seamless integration.

Complex Infrastructure Configuration:
The payment gateway's cloud infrastructure was complex and extensive, involving multiple servers, databases, and applications. Configuring robust access controls and monitoring systems across such a complex environment was challenging and time-consuming.

Continuous Monitoring and Updates:
Cybersecurity is an ever-evolving landscape, and new threats emerge regularly. Gsoft had to ensure that the implemented security measures were continuously monitored and updated to stay ahead of potential threats.

False Positive Alerts:
Fine-tuning intrusion detection and monitoring systems to minimize false positives while still detecting actual threats accurately was a technical challenge.

Regulatory Compliance:
The payment gateway industry is subject to various data security regulations. Ensuring that the implemented solutions aligned with these compliance requirements was challenging and necessitated legal and regulatory expertise.


Gsoft's team of experts conducted a thorough assessment of the payment gateway's infrastructure and identified the vulnerabilities that led to the breach.

Robust Access Controls and Monitoring:
Gsoft recommended and implemented robust access controls to restrict unauthorized access to the payment gateway's network. We set up multi-factor authentication, and role-based access controls, and enforced the principle of least privilege to ensure that only authorized personnel had access to sensitive data. Additionally, we installed advanced monitoring and intrusion detection systems to identify any suspicious activities promptly.

Periodic Security Audits and Penetration Testing:
To proactively identify and address potential weaknesses in the client's network, Gsoft conducted periodic security audits and penetration testing. These assessments allowed us to discover vulnerabilities before malicious actors could exploit them, ensuring continuous improvement of the payment gateway's security posture.

Cybersecurity Training for Employees:
Recognizing that human error could also lead to security breaches, Gsoft provided comprehensive cybersecurity training to the client's employees. The training covered best practices for handling sensitive data, recognizing phishing attempts, and maintaining a security-first mindset throughout the organization.


Gsoft's comprehensive approach to securing the payment gateway's cloud infrastructure and access controls yielded significant results:

Prevention of Future Data Breaches:
With Gsoft's solutions in place, the payment gateway effectively prevented any subsequent data breaches. The enhanced access controls and monitoring mechanisms made it significantly more difficult for unauthorized individuals to gain access to sensitive data.

Improved Customer Trust and Reputation:
By demonstrating a commitment to robust cybersecurity practices, the payment gateway rebuilt customer trust and repaired its damaged reputation. Customers felt more confident in using their services, knowing that their data was now better protected.

Legal and Financial Risks Mitigated:
The implementation of Gsoft's security measures helped the payment gateway mitigate the legal and financial risks resulting from the data breach. This proactive approach ensured that the company was better prepared to handle any future legal challenges related to cybersecurity incidents.

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