Case Studies / Security & Compliance
How Gsoft Cloud Enabled a Leading Payment Gateway's Resilient Security
Posted: July 20, 2023
• 4 Min Read
Gsoft Cloud’s expertise in securing cloud infrastructure and access controls played a vital role in helping a major payment gateway recover from a significant data breach and strengthen their security posture. By partnering with Gsoft Cloud, they could protect their sensitive data, preserve its reputation, and maintain the trust of its customers.
Our Client
The client is a major payment gateway, handling billions of dollars in transactions annually. They utilized a cloud-based infrastructure to store and process payment data, that enabled them to scale effectively. However, this made them susceptible to cyberattacks.
In 2019, the client suffered a devastating data breach that affected over 10 million customer accounts. A misconfigured firewall on a cloud server hosted on a prominent public cloud led to a security breach. This misconfiguration enabled the hacker to obtain unauthorized access to the payment gateway's network, compromising sensitive payment data such as credit card numbers and names.
The Challenges
Integration with Existing Systems:
Integrating Gsoft Cloud’s security solutions with the client's
existing systems and applications required careful planning and
coordination. This involved implementing customizations and adjustments to ensure a seamless integration process.
Complex Infrastructure Configuration:
The payment gateway's cloud infrastructure was complex and
extensive, which involved multiple servers, databases, and applications.
Configuring robust access controls and monitoring systems across such a
complex environment was challenging and time-consuming.
Continuous Monitoring and Updates:
Cybersecurity is an ever-evolving landscape, and new
threats emerge regularly. Gsoft Cloud had to ensure that the implemented
security measures were continuously monitored and updated to stay ahead
of potential threats.
False Positive Alerts:
Fine-tuning intrusion detection and monitoring systems to minimize
false positives while still accurately detecting actual threats was a
technical challenge.
Regulatory Compliance:
The
payment gateway industry is subject to various data security
regulations. Ensuring that the implemented solutions aligned with these
compliance requirements was challenging and necessitated legal and
regulatory expertise.
Solution
Gsoft Cloud’s team of experts conducted a thorough assessment of the payment gateway's infrastructure and identified the vulnerabilities that led to the breach.
Robust Access Controls and Monitoring:
Gsoft Cloud recommended and implemented robust access controls
to restrict unauthorized access to the payment gateway's network. We
set up multi-factor authentication and role-based access controls
and enforced the principle of least privilege to ensure that only
authorized personnel had access to sensitive data. Additionally, we
installed advanced monitoring and intrusion detection systems to
identify any suspicious activities promptly.
Periodic Security Audits and Penetration Testing:
To proactively identify and address potential weaknesses
in the client's network, Gsoft Cloud conducted periodic security audits and
penetration testing. These assessments allowed us to discover
vulnerabilities before malicious actors could exploit them, ensuring
continuous improvement of the payment gateway's security posture.
Cybersecurity Training for Employees:
Recognizing that human error could also lead to security
breaches, Gsoft Cloud provided comprehensive cybersecurity training to the
client's employees. The training covered best practices for handling
sensitive data, recognizing phishing attempts, and maintaining a
security-first mindset throughout the organization.
Result
Gsoft Cloud’s comprehensive approach to securing the payment gateway's cloud infrastructure and access controls yielded significant results:
Data Breach Prevention:
With our solutions in place, the payment gateway
effectively prevented any subsequent data breaches. The enhanced
access controls and monitoring mechanisms made it significantly more
difficult for unauthorized individuals to gain access to sensitive
data.
Improved Customer Trust and Reputation:
By demonstrating a commitment to robust cybersecurity
practices, the payment gateway rebuilt customer trust and repaired its
damaged reputation. Customers felt more confident in using their
services, knowing that their data was now better protected.
Risk Mitigation—Legal & Financial:
The implementation of our security measures helped
the payment gateway mitigate the legal and financial risks resulting
from the data breach. This proactive approach ensured that the company
was better prepared to handle any future legal challenges related to
cybersecurity incidents.
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