How Gsoft Enabled Business Transformation of a Telecom Company?

Introduction

This case study showcases how a retail telecommunications company partnered with Gsoft to modernize their billing system with a hybrid multicloud approach. The client's traditional on-premise infrastructure made it difficult to scale and manage their billing system, leading them to seek a modern solution that could provide scalability, flexibility, and cost savings. However, their concerns about data security and compliance meant that they wanted to adopt a hybrid multicloud approach.

The Client

The client is a retail telecommunications company operating in multiple countries.

Challenges

Their billing system was hosted on a traditional on-premise infrastructure, which made it difficult to scale and manage. The client wanted to modernize their billing system and move it to the cloud to achieve greater scalability, flexibility, and cost savings. However, they also had concerns about data security and compliance, which meant that they wanted to adopt a hybrid multicloud approach that would allow them to retain some of their existing on-premise infrastructure while also leveraging the benefits of public cloud services.

Solution

The client partnered with Gsoft to develop a hybrid multicloud solution for their billing system. The solution involved the following steps:

1. Assessment:
   A thorough assessment was conducted by Gsoft to analyse the client's current infrastructure, applications, and data to determine the most suitable cloud deployment model for their billing system.
2. Cloud Strategy:
   Based on the assessment, Gsoft recommended a hybrid multicloud approach that included migrating a portion of the client's billing system to the public cloud while retaining the rest on-premise.
3. Migration:
   With the help of lift-and-shift and re-architecting strategies, Gsoft assisted the client in migrating their billing system to the public cloud. Additionally, the on-premise infrastructure was integrated with the public cloud services to create a seamless hybrid multicloud environment.
4. Management and Optimization:
   Gsoft's expert team provided continuous management and optimization services to ensure the client's billing system operated effectively and efficiently. We also assisted the client in monitoring their billing system for security and compliance risks and recommended appropriate measures for mitigation.

Results

The hybrid multicloud approach implemented by Gsoft brought about several advantages for the client, including:

1. Scalability and Flexibility:
   The public cloud services facilitated rapid scaling of the billing system as per traffic demands, offering the client more flexibility in managing their workloads.
2. Cost Savings:
   The hybrid multicloud strategy allowed the client to optimize their IT spending by utilizing public cloud services for dynamic workloads and retaining on-premise infrastructure for steady workloads, leading to cost savings.
3. Security and Compliance:
   The on-premise infrastructure ensured the security and regulatory compliance of the client's sensitive data and applications, while the public cloud services added extra security features.
4. Improved Performance:
   By leveraging the strengths of both public cloud services and on-premise infrastructure, the hybrid multicloud approach improved the billing system's overall performance.

   In conclusion, Gsoft's hybrid multicloud approach offered the client an advanced and adaptable billing system that could meet their evolving business requirements while maintaining data security and compliance.